Plain English summary: Trakkli is a tool to help you run your service business. By using it, you agree to use it responsibly, keep your account secure, and pay for Pro features if you choose them. We respect your data — it belongs to you. Read below for the full details.
By accessing or using Trakkli (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.
These Terms apply to all visitors, registered users, and others who access or use the Service. By creating an account or continuing to use Trakkli after any updates to these Terms, you confirm your acceptance.
If you are using Trakkli on behalf of a business or organisation, you represent that you have the authority to bind that entity to these Terms.
Trakkli is a web-based business management tool designed for service business owners. It allows you to manage clients, projects, tasks, payments, and follow-ups in one place.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to communicate material changes in advance.
Trakkli is a live service. Features and pricing may evolve over time, and we will communicate material changes in advance.
To use Trakkli, you must create an account by providing accurate and complete information. You are responsible for:
You must be at least 16 years old to create an account. By registering, you confirm that you meet this requirement.
You may not create accounts for others without their explicit permission, and you may not use another person's account without authorisation.
Trakkli offers a Free plan and a Pro plan with expanded capabilities. The specific features and limits of each plan are described on our Pricing page and may be updated over time.
Free plan: Available indefinitely at no cost, subject to the stated limits (currently up to 3 clients and 5 projects). We may change free plan limits in the future with reasonable notice.
Pro plan: A paid subscription that unlocks unlimited clients, projects, and additional features. Early members who join before launch are entitled to their first month free as described at sign-up.
We reserve the right to introduce new plans, adjust plan features, or discontinue plans with reasonable prior notice to affected users.
You agree to use Trakkli only for lawful purposes and in accordance with these Terms. You must not:
Violation of these rules may result in immediate suspension or termination of your account.
You own your data. Any client records, project details, notes, or other content you enter into Trakkli remains yours. We do not claim ownership of your data.
By using the Service, you grant Trakkli a limited, non-exclusive licence to store, process, and display your data solely for the purpose of providing the Service to you.
We will not sell your data to third parties. We will not use your business data for advertising. Please see our Privacy Policy for full details on how we handle your information.
You are responsible for ensuring that any data you enter into Trakkli complies with applicable laws, including data protection laws relevant to your clients' information.
Upon account deletion, we will delete your data in accordance with our data retention practices as described in our Privacy Policy.
The Trakkli name, logo, product design, software, and all related intellectual property are owned by Trakkli and protected by applicable intellectual property laws.
These Terms do not grant you any right to use our trademarks, logos, or branding without prior written permission.
We welcome feedback, suggestions, and ideas about the Service. If you submit feedback to us, you agree that we may use it without any obligation to you, and that such feedback becomes our property.
Pro plan subscriptions are billed on a monthly basis. By subscribing, you authorise us to charge your payment method on a recurring basis until you cancel.
All prices are displayed in USD unless otherwise stated. We reserve the right to change pricing with at least 30 days' notice to active paying subscribers.
Cancellation: You may cancel your Pro subscription at any time through your account settings or by contacting us. Upon cancellation, you retain Pro access until the end of your current billing period. We do not provide prorated refunds for partial months.
Refunds: If you believe you have been charged in error, contact us within 14 days of the charge at support.trakkli@gmail.com and we will review your case.
Early member promotional offers (e.g., first month free) are applied at the time of subscription and cannot be combined with other promotions unless stated otherwise.
You may delete your account at any time through your account settings. Deleting your account will terminate your access to the Service and begin the data deletion process described in our Privacy Policy.
We reserve the right to suspend or terminate your account, with or without notice, if:
In the event of termination due to your breach of these Terms, you will not be entitled to a refund of any fees paid.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.
Trakkli is not responsible for any loss of data, revenue, profits, or business arising from your use of the Service. Our total liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid to us in the 12 months preceding the claim, or $50, whichever is greater.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such cases, our liability is limited to the maximum extent permitted by applicable law.
We may update these Terms from time to time. When we make material changes, we will notify you by email (if you have provided one) and/or by displaying a notice within the Service.
Your continued use of Trakkli after the effective date of any updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you should stop using the Service and delete your account.
We will always maintain the date of the last update at the top of this page.
If you have any questions about these Terms of Service, please contact us:
We aim to respond to all enquiries within 2–3 business days.